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Faq

About Lessoner

Lessoner is a resource for individuals seeking qualified music tutors, offering lessons for children and adults of all ages and skill levels. Lessons can take place either in a student’s home or online via a video chat service such as Skype. Teachers work individually with their students,creating program works best for each particular student.

GENERAL QUESTIONS AND ANSWERS

Teachers’ rating is formed according to the following criteria – feedback of users, who used their services, notes and publications, published by the teacher on the site, etc. – these is a general teacher rating. On the Teacher’s Personal page, you can also view the full history of changes in its rating due to accrual rating for its actions on the site and user reviews, that are took advantage of his services.

Rating of the note:
Rating scores Notes – 1
Type of rating Notes – plus / minus
Influence of rating Notes on the general rating of the user – yes
Feedback Rating:
Rating points Reviews – 10
Influence of the rating Reviews for the general rating of the user – yes
Feedback rating:
Rating type for Review text – plus / minus
Rating points Text of review – 1
The influence of the rating The text of the review for the general rating of the user – yes
Publication Rating:
Rating type for Publications – I like
Rating points Publications – 1
Influence of rating Publications on the general rating of the user – yes
Subscribers.
This feature implements the ability to add subscribers to your
teacher (modernized).

To do this, go to the page of your teacher and on the cover of his Personal Cabinet press the “Subscribe” button, after which it will receive a request to add you to his subscribers, which he confirms or not. When adding a student to existing subscribers (when sending request) will automatically be subscribed to the news of the teacher to which he subscribed. The number of subscribers is similar to the rating in personal office of the teacher.

Messages are added and received without reloading the page,
quickly and conveniently. All correspondence between the teacher and the student it is saved and can always be returned to it through a convenient system. Contacts, which is formed as the correspondence of the teacher with his group of students, have pagination and are formed with the time of the last message. Teacher can always be added to the black list and blocked from receiving his student new messages for incorrect behavior on the part of student. If the teacher adds his student to the blacklist, then the student automatically loses the ability to view all the tabs main menu of the teacher’s private office, not only the possibility to correspond with him. The most interesting messages can be marked as “Important” and get them when there is a need.
Alerts for a new message comes to users mail, (this rule applies to both the student and teacher) and also appears in the general notification bar (at the top of site).

Allows you to create in the personal account of the teacher a playlist of important or very interesting video about their work and visual presentation of examples of teaching their students. To add video, it does not need to be uploaded, the uploaded videos will be broadcast from one of the popular video sharing sites. You are only specify a link to the video, fill out the description and the video will be fixed in your personal account! Other users will be able to view this video by expanding it, and also comment on it. The author of the playlist (the teacher) will be able any time to change the order of video output, edit the selected video or delete it.
All videos added by the teacher are also displayed in the general tab in Info of personal cabinet.

Teacher and student without exception can keep their notes (entries in the its Personal Area on the site lessoner.com). Teacher and student can publish a survey of some interesting projects, their personal stories, opinions, reasoning and analytics – everything you want to sound and discuss, whether it be even thoughts or just small publications, which will be displayed immediately under this form of publication with page navigation. If desired, the author will be able to edit their notes or delete them.

Records of the “Publications” format are placed in the “Expert Teachers” site and after verification by the site moderator, unique and useful materials from these publications will be published on the blog of the site by e-mailing the subscribers of lessoner.com, where the articles will be seen by all users and readers of lessoner.com. For the liked publication, users can vote, subscribe to you – accordingly your rating on the resource lessoner.com will also grow and you will be able to attract more students for your training. If you have a unique material about music in general, news from the world of music, music education and would like to share this information with the readers of the site, then you can publish our articles on any of the sounded topics.

Only those publications that have not previously been published anywhere can be accessed. The record should not be too short and should contain a minimum number of spelling and grammatical errors. We ask you to post your materials only on the subject of our website.
Add video, or pictures on the site directly imposeble. Instead, user can pour them on any file hosting or pictures hosting and specify the address in its publication. Moderators, if they deem it necessary, will themselves publish these pictures (or video).
The administration preserves the rights to delete records and files of any User, who violate the Rules or infringe copyrights.
Do not print the text in the form, the site script may not like the long finding here and you risk losing everything. Write stories in text editors and copy them after all the checks in this form. After adding a texts and tapping “Publish” button, User undertakes to do not require further removal. However, those who disagree with this, can refuse to publish and do not press a button. The material will be active in the appropriate heading after verificatio of administrator.
IMPORTANT: While the material is inactive you can edit it at anytime, but after activation, editing is undesirable, because it
will disappear from publications until the next moderation.

1.The uniqueness of the article should be at least 75%
2.The article should contain a minimum of 1500 characters (the main point is that the text of the
article not only be matched to its title, but also discussed it
completely).
3. The article should not contain many spelling errors.

The author of the text is obliged independently check his text on
observance of rules.

A student can recommend his teacher using the system reviews, thereby increasing confidence of the teacher and partly thanking for his training. Reviews, left by students, will be available to both the teacher and the student in the “Reviews” tab of the teacher cabinet. Links and any advertising in the text of the review are prohibited!

Privacy and Security

Lessoner LLC is a participant in the D-U-N-S® Registered ™ Website Seal. D-U-N-S® Registered ™ – an electronic “sign of trust”. Clicking on an electronic “sign of trust”, you can get information about the company in the usual business world Dun & Bradstreet format. “Sign of Confidence” is issued subject to the voluntary disclosure of company information about themselves and the signing of an agreement with «Dun & Bradstreet». This confirmation of the company’s reputation as a transparent and understandable. This web site has agreed to have its privacy practices and will never give or sell your information to third parties. We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Lessoner uses Comodo sealed SSL encryption to protect your information. We want your lessons to be an enjoyable experience and part of that is making sure all your personal information is secure.

When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We take your account security seriously. Not only do we hide your private information from your public profile,we also keep your contact info and exact location encrypted throughout all pre-booking communication with students. When it comes to communicating with potential students, our filters work hard to keep unwanted messages out of your inbox. We’re always improving our filters to ensure you only receive legitimate requests from potential students, so if you receive an unwanted or inappropriate message, we would ask you to report it immediately. A question from a student should be reported to Lessoner, if the message contains:Offensive language or requests unsolicited services, promotions, or links contact information (email addresses, phone numbers, links, etc.) to report a suspicious message, click the link we provide in the message to report it. You’ll have a chance to review the message again before your report goes through automatically.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

INFO FOR STUDENTS

Teacher gets paid by us every month.
All lesson payments are handled by Lessoner through the Payfort gateway, Paypal or Bank wire transfers. Students pay for lessons securely through us, and we submit payment to teachers once a month for all the lessons they’ve taught. That means, you never need to worry about paying with cash or check in person at your lesson! Payments are hassle-free and online only.
Those teachers who asks to collect payments directly from students (ie not through Lessoner) are subject to be removed from the Lessoner platform. To make sure your teacher stays in good standing and can receive more students like you, be sure to manage all of your lesson payments online through your Lessoner account.

Lessoner offers excellent tariff plans. All Lessoner pupils pay their tuition fees in advance. Our plan, which allows you to individually plan lessons on different days and times. After the initial lesson, you plan and receive lessons according to the pre-set schedule together with the teacher, also you can make adjustments to change the schedule of conducting lessons, by contacting the teacher directly via the chat on the site in your personal account. Additional lessons can be easily purchased through your online tuition account. With our payment plan there is no established, recurring account. We’ll send you a few friendly reminders when you’re almost done, but there will not be any bills.

At Lessoner, we encourage both teachers and students follow certain guidelines. These guidelines supplement our Terms of Use and are conditional to the use of our Website and Service(s).
As a Student, you will be required to:

  • Pay for lessons in advance and manage billing & account status via your Lessoner account
  • Understand and comply with our refund policy
  • Manage all schedule details directly with your Instructor
  • Understand and comply with the rescheduling rules set by your teacher and/or our rescheduling guidelines
  • Work directly with Lessoner to change Instructors, if required

If you need to cancel or reschedule, provide at least 24 hours notice. At Lessoner, we encourage students and teachers to work out lesson schedules that work great for everyone. We only have one rule: your teacher needs 24 hours notice if you want to make any changes to your schedule. Please give your teacher at least 24 hours notice if you need to cancel or reschedule a single lesson. Forgetting to do so may result in the lesson being marked as missed when your teacher marks attendance. Missed lessons cannot be rescheduled, which means payments for missed lessons are not reusable, refundable, or transferable. We also encourage you to chat with your teacher if you need to take a longer period of absence from lessons. You can cancel and reschedule lessons through your Lessoner account anytime up to 24 hours before your lesson. If you need to cancel your subscription, please let your teacher know as well as contact Lessoner directly at least 24 hours before your next lesson to ensure any refund includes all the lessons you’re expecting. Lessons that are less than 24 hours away are non-refundable.

We can put your lessons on hold or provide a refund .If you need to stop lessons before you have used all of your paid lessons, we can either put your lessons on hold to use later (as a positive Account Balance) or provide a refund for any future unused lesson credits. You can cancel lessons directly from your online student account. Make sure to cancel your subscription at least 24 hours prior to your next lesson to ensure your refund includes all the lessons you are expecting. After cancelling, if you would like a refund for any unused lessons please contact our Support Team. Please be aware that it can take 3 business days to respond to your inquiry.

If you no longer want to take lessons, you can cancel the lessons directly from your student account in your account. To do this, you need to contact the teacher directly through the chat in your personal account or ask a technical support question by writing to support@lessoner.com, or ask a question through the feedback form on the site or write your question via chat to the resource administrator in your personal account .

Welcome back! Resuming lessons is easy!

The first step is to log in to your online student account.
Purchase Additional Lessons
To resume classes with a teacher with whom you previously worked, please purchase additional lessons directly through the reservation of this site on the site. After you have purchased the lessons, you will be notified by email when your teacher accepts or rejects your booking.
To Sign Up With a New Instructor
If you wish to sign up for lessons with a new instructor go to www.lessoner.com to the “find teacher” section to find your perfect instructor. If you need assistance give us a call at +971 566356774.

If you are not completely satisfied, we will help you find a new teacher or you can get a refund for any unused time within 2 months from the date of purchase. Just contact us at least 24 hours before the next lesson to cancel and receive a refund.

Info for Teachers

No monthly subscription costs – payments. There are no monthly subscriptions costs for posting your profile on Lessoner and getting started is 100% free. The only service fee we charge is when we deliver a paid student to you who is signed up and ready to start lessons. Once we place a student with you and you start teaching, we will automatically deduct our service fee from your earnings and remit the balance to you each month. Our fee is 30% out of total amount of payments, so your earnings equal 70% of total payments,accordingly.

Pricing is entirely up to you!  You may want to check out how much other teachers in your area are charging for lessons if you’re trying to get an idea for where to start. You have complete control of pricing your lessons based on lesson location and duration. You can set up as many teaching locations and lesson durations as you need through the Profile page in your account. From there, you’ll be able to set and adjust all of your lesson prices. If you’re not sure what prices to set, we recommend researching the average lesson price in your city and using that as a guide. You can ask local institutes/schools or search online to get an idea. Please note that if you set your prices lower than the average, the possibility of getting new students may fluctuate, since students often associate price with quality. If you set your prices slightly higher than the average it may increase the possibility of being assigned more committed students. Remember, a 30% of the lesson price you set will be absorbed by Lessoner as a comission. Minimum lesson price is Dh 100 per lesson.

Basic rules of profile seting.We’d love to work with you. First, make sure you meet these requirements:

  • Age at least 21 years old.
  • Have a valid UAE bank account so you can receive payments for lessons you teach.
  • Teach at least one of the subjects endorsed by Lessoner
  • Have at least one available teaching location (online or willing to travel to students)
  • Able to maintain available teaching hours
  • Have a valid mobile phone number so we can reach you
  • Now, let’s get started!
  1. Create an account
  2. Build your profile
  3. Get new students

Everyone interested in joining our marketplace must go through our quick account setup/registration process. Once your profile is listed on our website, we’ll take care of its marketing.

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This site prohibits the publication of any personal information in text fields in the user profile. Personal information includes email, phone number, links to social networks and links to a user profile to other online resources, if available. If this type of information is detected, the Resource Administration reserves the right to partially or completely block the use of the services on this site, as well as to the right of full refusal to use this site.
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